Thought I should give an update on access to the indoor pool. On Tuesday I tried the outside route, stairs a bit steep but made it down ok. Bit harder going up as the railing was wet and slippery.
Anyway I noticed that there was a gate just by the door that would let me walk round to the main entrance. No stairs!
Decided to wear shoes instead of flip flops on Wednesday and try that route. Got in through the dining room as it was just before 5.30 but when I tried to use the gate to come out it was locked. The attendant wouldn't open it as it was for staff only. Eventually after a phone call to her boss she agreed to let me go through the dining room "just for today".
This morning I decided to talk to the TUI rep as I thought she would have more pull than me. Checked back with her on my way down and she said it was fine. She had spoken to Dulce, guest relations, who had gone straight round to sort it out.
When I got to the pool, I checked with the attendant who said No, you have to use the stairs! When I went to leave to get the rep to sort it out she said ok "just for today". She didn't know who Dulce was and said only the "director" could change the rule.
Back to the rep..........
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